5 min read

Overcoming Employee Resistance to Innovation

By Kathy Barbeire on Apr 2, 2018 12:31:50 PM

About two years ago, our training team arrived at a plant to teach plant-floor operators how to use our newly installed MES system to track and manage production data. On the first day of training, an older employee was handed a touchscreen tablet he would now use to perform quality checks. His hand was trembling as he first touched the screen. Our sales representative asked what was wrong, and the gentleman responded that he had only touched a computer once in his life.

Topics: overcoming end-user resistance successful mes implementation overcoming fear of technology gaining support for technology projects